Skip to main content
Surfline Support Center Help Center home page
Back to website Submit a request
  1. Surfline Support Center
  2. Troubleshooting

Troubleshooting

Forecast & Cameras

  • The Smart Cam data does not match the observed conditions
  • Camera Playback Issues
  • Forecast Data Loading Issues
  • Surf Alerts (iOS only) - Troubleshooting
  • Dealing with Conditions Differing from Forecast

Account & Billing

  • I forgot my password, how do I log in?
  • Paid through app but still not Premium?
  • Why am I logged out regularly?

Sessions - Troubleshooting

  • How do I sync my Session to Surfline? Promoted article
  • Why do I have Sessions clips without me surfing in them? Promoted article
  • My Session has the wrong spot assigned Promoted article
  • Sessions data doesn't look right
  • Can I still get my clips if my phone/watch ran out of battery during my session?
  • Sessions clips didn't sync

See all 12 articles

Back to website