How can we help?
All Surfline Products
How To, Tips & Tricks
- How can I view the cam rewind?
- Adding, editing and reordering favorites on the website
- How Do I Set Up Surf Alerts?
- How do I watch the Surf Cinema Sunday Films?
- How can I take advantage of Premium Perks?
- What is Multi-Cam?
Choosing Premium
Accessing Premium
- Paid through Apple but still not Premium?
- I forgot my password - how do I log in?
- How do I access my subscription information?
- How do I log in with Facebook?
- Can I share my account?
- Why am I being logged out regularly?
Modifying Premium
Billing Questions
App - General Information
- How do I update my iOS app?
- How do I use Surfline on my mobile device?
- Why am I only seeing 6 days in my 7-day forecast?
- How do I find report and forecast data in the app?
- What are the circles and numbers on the map in the app?
- How does the Regional Forecast button work in the iPhone app?
App - Account Information
App - Personal Preferences
- Why does my Favorites list keep changing?
- How do I add, delete, and reorder Favorites in the app?
- How do I change my units on the website or in the app?
- How do I set/reset and access my home location in the iPhone app?
- How do I find my current position on the map?
- How do I enable location services in my iPhone?
Cams - General Information
Cams - Viewing Issues
Company Information
Forecasts - General Information
- What is LOLA?
- Why are the winds different on spots forecast vs regional forecast?
- Why are the current surf conditions different from the Surfline report?
- Where is the surf height on the regional forecast page?
- What's the difference between Spot Reports, Spot Forecasts and Regional Forecasts?
- Who are Surfline's forecasters?
Understanding Surfline's Forecasting Products
Forecasts - Advanced Tools
News and Editorial Information
Australia
General
- Does a Surfline account give me access to Coastalwatch?
- Getting Started - AU
- What happens to Coastalwatch?
- Do I need to create an account on Surfline or can I use my existing Coastalwatch login?
- Will I still be able to use the Coastalwatch Surf Check app?
- Will I need to save new favorite spots on Surfline?
Coastalwatch Plus
Sessions
Getting Started
- Get Started: Quick Set-up Guide
- What types of devices and gear do I need to get started?
- How do I connect my Garmin Device with Surfline Sessions?
- How do I connect the Rip Curl Search GPS watch with Surfline Sessions?
- How do I connect my Surfline and Dawn Patrol accounts?
- What is Sessions?
Troubleshooting
- How do I contact Garmin?
- Why am I going so fast/far?
- What happened to my Sessions Clips?
- Do I still get Sessions clips if cams are down?
- Can I still upload Sessions clips if my phone or watch ran out of battery during my session?
- How do I zoom in on my clips?