How can we help?
Surfline
Premium Subscriptions
- How do I access my subscription information?
- What is a Registered User?
- How do I recover my account?
- I forgot my password - how do I log in?
- What are the benefits of being a Surfline Premium subscriber?
- How do I sign up for Surfline Premium?
Surfline Apps
- Why am I only seeing 6 days in my 7-day forecast?
- How do I find report and forecast data in the app?
- How do I change from meters to feet (or vice versa) in the app?
- Why does my Favorites list keep changing?
- What are the circles and numbers on the map in the app?
- How do I set/reset and access my home location in the iPhone app?
Surf Cams
- Issues with Windows 7 and Internet Explorer
- Why am I seeing ads on my surf cams in the app?
- Why are the cam thumbnails blurry in the app?
- As a Surfline Premium subscriber, will I see ads on the HD surf cams?
- Can I view the surf cams on my phone, tablet, and computer?
- Can I view past surf cam footage?
How To, Tips & Tricks
- How do I change from meters to feet (or vice versa)?
- Does Surfline have widgets for my site?
- Where can I find information about surf gear?
- Do you have a list of surf shops?
- Do you have a list of surf schools?
- How do I create a list of my favorite surf spots?
Surf Forecasts & Reports
- What is LOLA?
- Why are the current surf conditions different from the Surfline report?
- Does Surfline provide beach hazard reports?
- Does Surfline record water temperatures?
- How can I better understand Surfline's forecast products?
- As a Surfline Premium subscriber, can I see the full forecast?
Surf News, Photos & Videos
Surfline Company Information
New Surfline (Beta)
How To, Tips & Tricks
Surf Forecasts & Reports
- [Beta Site] How do I get to a forecast and cam page from the map?
- [Beta Site] How do I see the full forecast for a surf spot?
- [Beta Site] How do I find the regional forecast?
- [Beta Site] How can I switch between Swell and Surf data on the spot forecast page?
- [Beta Site] What are the top spots that I see when I’m zoomed out on the map page?
Surf Cams
- [Beta Site] Where is the quad cam?
- [Beta Site] What are the circles and numbers on the map?
- [Beta Site] How can I view the cam rewind?
- [Beta Site] Why are the cam thumbnails blurry?
- [Beta Site] Why does the surf cam read, “Are you still watching?”
- [Beta Site] Can I view the surf cams on my phone, tablet, and computer?
Premium Subscriptions
- [Beta Site] How do I create an account to save Favorites?
- [Beta Site] How do I cancel my Surfline Premium subscription?
- [Beta Site] How can I change my subscription type?
- [Beta Site] How do I update my credit card information?
- [Beta Site] How do I renew my Surfline Premium subscription?
- [Beta Site] How do I access my subscription information?