How do I set up Surf Alerts?

Important points

  • iOS only
  • Only works for spots with a human forecast
  • Need to allow notifications for Surfline

IMG_8210DAA085D9-1.jpeg

 

What are Surf Alerts?

Surf Alerts allow you to set up push notifications for specific spots under certain conditions (based on a rating and surf height) from your Surfline iOS app.

Surf Alerts will only work for spots covered by a member of our human forecast team, where a human is manually inputting the surf height in their AM/PM report.

 

How do I set them up?

1. In the Surfline app, hit Surf Alerts under the Account tab

IMG_0783.PNG

2. Hit + Add Spot Notification and search for the spot. Hit the compass arrow to be shown spots near you. When you find the spot you're looking for, mark it with a green tick by clicking on it. You can add multiple spots at the same time if the parameters are the same

IMG_0784.PNGIMG_0785.PNG

3. Set up the surf height & rating you want to be notified about. Select whether you'd like to be alerted to the AM or PM report, or both!

IMG_0786.PNG

4. Once your notifications are set up, they can be edited by tapping them or toggling them on or off.

IMG_0787.PNG

I'm not receiving the Alerts I set up

Check the Important points noted at the top of the article.

The most likely reason is the spot(s) aren't covered by a human forecaster, or Surfline hasn't been granted the necessary notification permissions in your iPhone settings.

Even if a subregional report is showing on the spot you want alerts on - if our global wave model is driving the surf heights, we won't send notifications. We will only fire an Alert when a human has actually checked the surf and made a call.

 

How to report an issue

Write to support@surfline.com with screenshots showing us a) your Surf Alerts & parameters from within the Surfline app, and b) the permissions you granted Surfline from within your iPhone settings. We'll take a closer look to see what's going on.

Was this article helpful?
2 out of 4 found this helpful
Have more questions? Submit a request

Comments

Article is closed for comments.