How do I upgrade from Forecast-only membership to Premium?

James
James
  • Updated

Website

In the top right corner of the website, click the user icon. You should see your current status as a Forecast member. Click any Upgrade now button. 

Then you're taken to Subscriptions, under the Account section. See the current plan and rate you're paying in grey.

To upgrade from Forecast-only, click the green option to Go Premium and take note of the rate increase associated.

Note: even on annual plans prices are displayed in a broken-down monthly rate for comparison purposes.

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Before making payment, you'll be shown the price of Premium with the value you've already paid serving as a credit. This allows you to upgrade your plan within the same billed period. Click Upgrade to Premium if you're happy to proceed and pay the outstanding balance.

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Check back in on your Account section to confirm your current plan and rate.

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App

Head to your Account tab.

Under your email address, you'll see a link to upgrade or start a free trial (depending on eligibility).

Eligible for free trial

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Not eligible for free trial

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You'll see a page with a Yearly/Monthly subscription option. Click the button below "Looking for more Surfline memberships?", from which you can join the Forecast-Only membership plan. You may be offered a free trial period.

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Upgrade from Forecast-Only member to Premium member.

The same button you used to join Forecast-Only can be used to upgrade to Premium. Hit Upgrade now.

Note: your account status (registered user, Forecast member or Premium member) will be in green below your email address.

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Confirming purchase

Please read and confirm the terms of your purchase. It will state when you are first charged and whether or not you'll be getting a free trial.

 

Eligible for free trial (Forecast membership)

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Not eligible for free trial (upgrading to Premium from Forecast membership)

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