Important notes
- If your membership was purchased through the Surfline app, you can only change your subscription plan through your iTunes/Apple ID or Google Play account
- Discounted memberships might not offer a monthly plan
- Forecast-only memberships do not offer a monthly plan
- You cannot change the term of Gift Card subscriptions
Upgrade from Monthly to Yearly
1. While logged in to your Surfline account that holds a Monthly Premium subscription, hit the User icon (to the right of the search bar) and then Account.
2. Hit the SUBSCRIPTION tab.
3. The green GO YEARLY button is the link to migrate your subscription type. Note the monthly rate is big/bold text and the billing info is below
4. Once you hit GO YEARLY, you'll arrive at a confirmation page with a billing summary (screenshot below).
5. Once you click "Upgrade to Yearly", you will change from monthly to annual billing — effective immediately. The remaining balance on your Monthly sub contribute to the annual charge of $99.99.
Your annual subscription will automatically renew every year until canceled.
Downgrade from Yearly to Monthly
When you sign up for a Yearly subscription, you are joining a discounted rate to reward the commitment. You cannot downgrade from a yearly to a monthly subscription once you have signed up for a yearly subscription. If you need a flexible subscription as you're not surfing all year, please sign up to Monthly.
If you're on Yearly in error, please contact support@surfline.com or submit a "billing assistance" request through our help centre.
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