How do I cancel my Surfline Premium membership?

James
James
  • Updated

Important notes

  • If your membership was purchased through the Surfline app, please head to your iTunes/Apple ID or Google Play account to cancel or manage your Premium membership.
  • Canceling a subscription is the same as disabling the auto-renewal.
  • Canceling a subscription does not generate a refund. If you cancel a subscription, it will expire on the renewal date, instead of renewing. You will have Premium access from the date you cancel up until the renewal date
  • You do not need to cancel Premium if you joined with a Gift Code. Premium will expire instead of renew.

To cancel a Surfline Premium subscription made on surfline.com (not via the app)

Here is the page you can cancel on: https://www.surfline.com/account-new/subscription/ 

Here are some instructions:

  1. Top right of the surfline.com homepage (to the right of the searchbar on any page on Surfline) you'll see a head and shoulers avatar. Hover over it and click Account.
  2. Then hit Subscription 
  3. Hit Cancel
  4. Let us know why you want to cancel by answering the quick <2 min survey. Or skip the questions.
  5. Take note of the expiration date. You'll still have Premium access for the remainder of the billed period.

 

 

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