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  2. Travel
  3. Billing / Cancellation

Billing / Cancellation

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  • Can I make changes to my booking? 
  • Can I cancel my booking? Will I pay a fee? 
  • I was charged incorrectly - What should I do?
  • I paid for my booking but haven’t received a confirmation email - What should I do? 
  • Where can I find the cancellation policy for my travel provider? 
  • My booking was canceled or declined – what should I do? 
  • My booking was canceled - When will I be refunded? 
  • How do I confirm that I paid for my booking? Do I get a receipt?
  • I was charged fees that were not included in the booking info or confirmation email - what should I do? 
  • Will I need to pay anything when I arrive at my destination? 
  • Where can I find my travel provider’s payment policy? 

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