Surfline uses data recorded by Garmin to generate clips from your surf!
However, Surfline has little-to-no capacity to troubleshoot issues with your Garmin device.
For that, please refer to Garmin's Support Center. There is information on everything from syncing your account, transferring data, customizing your watch and more!
Their Support Center is full of helpful content, but if you still need help you can contact their Product Support Team directly by selecting Chat, Email, or Call under the Contact Us for More Help within their Support Center.