Why can't I block ads?

In order to view our website without seeing ads, you must be a Premium user. Otherwise, you will be required to add our website to your ad blocker's "whitelist." 

Adding surfline.com to your ad blocker's "whitelist" will allow ads on our site while allowing you to browse other sites without ads. The steps to do this are similar across most ad blockers:

Adblock Plus 

  1. Click on the red ABP icon in the upper right corner of your browser.
  2. Click "Enabled on this site" to disable ad blocking for the current site. In Firefox, click "Disable on surfline.com."
  3. Refresh the Surfline page you were viewing.

AdBlock

  1. Click the AdBlock hand icon.
  2. Click "Don’t run on pages on this domain."
  3. A new "Don’t run AdBlock on..." dialogue will display in the middle of the screen.
  4. Move the site slider to the right. After that, click "Exclude."
  5. Refresh the Surfline page you were viewing.

Unblock

  1. Click on the uBlock icon.
  2. Click the large blue power button in the menu that appears to whitelist the current website.
  3. Refresh the Surfline page you were viewing, or click the reload icon.

Firefox Browser

Firefox Tracking Protection may activate our whitelist notice. This can be temporarily disabled for a browsing session by clicking the shield icon in the URL bar and following the instructions.

Disconnect

  1. Click the "Disconnect Icon."
  2. Click "Whitelist Site."
  3. Please refresh the Surfline page you were viewing.

Safari on Phones and Tablets

  1. Go to settings app on the main screen.
  2. Tap on the Safari button.
  3. Tap Content Blockers.
  4. Slide button to the left to disable.
  5. Return to your Safari browser and refresh Surfline page you were viewing.

Ghostery

  1. Click on the Ghostery icon in the top right corner of the browser window.
  2. Click "Whitelist Site" or "Trust Site" depending on what version you have installed.
  3. Refresh Surfline page you were viewing or click the reload icon.

We appreciate your decision to allow ads to stream when visiting surfline.com. Your support allows us to connect surfers with their passion, develop new products, and inspire innovative ideas. If you don’t see your ad blocker listed or if you require further assistance, please contact our Customer Support Team.

Was this article helpful?
69 out of 169 found this helpful
Have more questions? Submit a request

Comments

Please sign in to leave a comment.