What is happening to my Pro account?

The Pro account you've paid for will automatically grant you access to a Surfline Premium membership for the rest of your current Magicseaweed Pro term.

Your Premium membership unlocks everything you had with Magicseaweed Pro and more, like live wind data straight from the beach at certain spots, and hundreds of Premium cams.

If you hold a Magicseaweed Pro subscription, you’ll automatically be set up with Surfline Premium. Your Surfline Premium membership will automatically renew at the end of your current MSW Pro subscription term.

If you do not want your subscription to renew, please cancel the auto-renewal. Where you cancel the auto-renewal depends on where you subscribed (website/app). See below:

Moving forward, our focus on cam upgrades, forecast technology and content will be on Surfline.

Magicseaweed now re-directs into Surfline and all customers will need to use the Surfline website and download and use the Surfline app. We are fully committed to helping every magicseaweed member throughout this process in any way we can.

To claim your Surfline Premium membership as a Pro subscriber, check the inbox of the email address associated with your Magicseaweed Pro subscription. You’ll have received an email from us with instructions to activate the account. 

If you can’t find that email, reach out to support@magicseaweed.com from the email address associated with your Magicseaweed Pro subscription. They will be able to take a look and assist you with any issues you may be having.

If you don’t have access to the email address associated with your Magicseaweed Pro subscription

Attach some kind of proof-of-purchase (screenshot of charge on a statement, billing information etc)

 

 

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