Checking, cancelling, upgrading or terminating Premium?

Important notes

  • Depending on whether you subscribed directly or through the app, subscriptions need to be managed in different places
  • can only help with subscriptions made directly

Where do I check on, cancel, terminate or upgrade my membership subscription?


Billed by Surfline directly

Billed by Apple

Billed by Google Play

Check on subscription  iPhone settings > Your Name > Subscriptions

Google Play Store > Profile Picture (top right) > Payment & Subscriptions

Cancel subscription (disable auto renewal)

or contact Support

Instructions link  Instructions link 
Monthly/Annual switch

or contact Support

Instructions link  Instructions link 
Terminate subscription & request refund

Contact Support

Instructions link  Instructions link or contact Support
Billing issues

How do I update my card information?

Or follow links sent to you by Madison via email.

Instructions link  Instructions link 



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